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FAQ

Frequently Asked Questions. Click on one of the topics to read more. Click again to close and choose another one! didn’t find what you are searching for? Send us an email!

what is wondr?

WONDR is an immersive experience, a confetti- sprinkled playground of color and sensation designed by some of Amsterdam’s most creative minds. Our interactive exhibit is a place for people of all ages to connect with each other and explore: dance, sing, paint, swim, make new friends and have a great time.

why wondr?

We believe wonder is the secret ingredient to happiness – wonder brings inspiration, imagination and joy into our lives. We’ve created WONDR because we believe our world today could use a lot more magic, exuberance and fun. To spread the feeling of wonder to as many people as possible, we set out on a journey to build an interactive experience that dazzles and engages the senses, inviting you to discover, play and forget the outside for a bit.

Where is WONDR located?

WONDR is located in Amsterdam Noord, the coolest neighborhood in the city! Our address is Meeuwenlaan 88, and we’re only a 5-minute walk away from metro station Noorderpark.

How do I get there?

For information on how to get to WONDR, click here.

Can I purchase a ticket at the door?

No. Tickets can ONLY be purchased through our website.

What time do I need to arrive for my timed ticket?

Due to current circumstances we can not allow you to enter before your ticket time. Please do not arrive earlier than 15 minutes before your time slot to avoid queues.

Can I come at a different time from the one I got my ticket for?

Are you early or late? Our hosts at the entrance will assist you in finding the next available time slot. Please be aware that you may have to wait a little.

How long does it usually take to go through WONDR?

It varies for each guest, but a visit lasts 90 minutes on average. The time on your ticket in the entrance time.

Is the exhibit self-guided?

In order to meet all health and safety regulations, you will find our staff throughout the Experience to maintain distance between groups. They may ask you to move into the next area to ensure you will get the most out of your Experience!

It’s not possible to revisit any areas you’ve already passed through (one-way only).

Is WONDR appropriate for all ages?

WONDR is made with all audiences in mind. Children under the age of 14 must be accompanied by an adult at all times. Children younger than 11 can only visit us during KIDS TIME. Two children must be accompanied by one responsible adult to enter the venue. Three small kids? Two adults.

Can I take photos and videos?

Definitely! We support every form of self-expression, so feel free to snap a pic or hit record anywhere in the Experience! (And don’t forget to use the official hashtag #wondrexperience) If you’re a member of the media or press, please email [email protected] to schedule a visit.

Please note that commercial photography is not allowed without previously given written consent.

Can I change outfits while at the Experience?

No, it’s not possible to change inside the venue. Clothes and other personal items must be stored in the lockers by the entrance.

Are children allowed in for free?

Children 2 and under can enter the experience for free during KIDS TIME.

Can I bring a stroller?

Strollers will be stored safely by our staff, as they are not allowed inside the exhibit.

Is WONDR wheelchair accessible?

We strive to make WONDR accessible for everyone. At the moment, 13 of our 15 rooms are wheelchair friendly.

Can I bring my pet with me?

Only certified service dogs can enter the Experience.

Can I use my Museum Card to visit WONDR?

No, we don’t accept the Museum Card.

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